Need Help?
Welcome to Primeindoors! We’re here to ensure your shopping experience is smooth and enjoyable. On your right side you’ll find answers to common questions about our products, services & policies.
If you need further assistance, don’t hesitate to contact our support team.
General Questions
Prime indoors is an online store specializing in premium-quality fashion products (Ties/Bowties). We offer a carefully curated collection designed to elevate your requirements for any occasion.
We offer a stylish selection of ties & bowties in various colors, patterns, and materials to suit your needs.
Our support team is available:
⏰Monday – Friday: 9:00 AM – 5:00 PM (CST)
⏰Saturday & Sunday: Closed
- Trade Name: Primeindoors
- Email: help@primeindoors.com
- Phone: +1 (520) 800-5180
- Address: 6650 Rivers Ave ste 100, North Charleston South Carolina 29406, United States
Ordering & Payment
Ordering is easy! Browse our website, select your desired product add them to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment details, and you’re all set!
We accept secure payment options, including:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- Visa
Yes! We use SSL encryption and industry-standard security measures to protect your payment details.
If your order hasn’t been processed yet, we may be able to cancel or modify it. Please contact us immediately at help@primeindoors.com for assistance.
Thank you for choosing Primeindoors! We’re committed to providing you with stylish, high-quality products. Happy Shopping!
Shipping & Delivery
We offer free shipping on all orders—no hidden fees!
- Handling time: 1-2 business days
- Transit time: 5-8 business days
- Estimated delivery time: 6-10 business days
- Cut-off time: Orders placed after 5:00 PM (CST) will be processed the next business day.
Yes! Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your order on our website’s “Track Your Order” page.
Returns & Refunds
If you’re not completely satisfied, you can return your order within 30 days of delivery. Items must be unused, in original packaging, and include proof of purchase. For more details, visit our Returns & Refunds page.
Contact our customer support team at help@primeindoors.com or visit our Returns & Refunds page for step-by-step instructions.
Refunds are processed within 7 business days after we receive your return request. The amount will be refunded to your original payment method. If your refund isn’t reflected within 10 business days, please contact us at help@primeindoors.com
