Thank you for shopping with Primeindoors! We are committed to providing you with a smooth and enjoyable shopping experience. Below, you’ll find all the details regarding order processing, shipping, and delivery.
Order Processing & Delivery Timelines
- Processing Time: Orders are prepared and processed within 1-2 business days.
- Transit Time: Once shipped, orders take 5-8 business days to arrive.
- Estimated Delivery Time: Your order should arrive within 6-10 business days from the date of purchase.
- Cut-Off Time: Orders placed after 5:00 PM (CST) will be processed on the next business day.
Shipping Information
- Shipping Areas: We currently ship within the United States only.
- Shipping Costs: Enjoy free shipping on all orders!
- Delivery Address: Orders will be shipped to the address provided at checkout. Please ensure accuracy to avoid delays.
Order Modifications
Need to modify your order? Contact us at help@primeindoors.com as soon as possible. Please note that modifications may not be possible after shipping.
Lost or Delayed Packages
If your package is lost or delayed, please reach out to us at help@primeindoors.com. Our team will investigate and assist you in resolving the issue.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order by visiting the “Track Your Order“ section on our website.
Cancellations
To cancel an order, contact us immediately at help@primeindoors.com.
- If your order has not been shipped, we will issue a full refund.
- If your order has already been shipped, you may return it following our Return Policy.
Incorrect Shipping Address
Ensure that your shipping address is accurate at checkout. Primeindoors is not responsible for orders shipped to an incorrect address provided by the customer. If you need to update your address before the order is shipped, contact us at help@primeindoors.com.
Agreement
By placing an order with Primeindoors, you agree to the terms outlined in this Shipping Policy. If you have any questions, feel free to contact us at help@primeindoors.com, or refer to our Privacy Policy and Terms of Service for more information.
We appreciate your trust in Primeindoors and look forward to serving you!
Contact Information
📌Trade Name: Primeindoors
📧Email: help@primeindoors.com
📞Phone: +1 (520) 800-5180
📍Address: 6650 Rivers Ave ste 100, North Charleston South Carolina 29406, United States
